Engaged by a Tier 1 FM provider, phs Compliance supported the train operator client with a major electrical remedial project. The requirement was to attend and rectify remedial works across 262 rail stations in the North of England, addressing over 3400 defects requiring rectification within a demanding ten week programme. On average, each station contained 13 defects, all in relation to earth continuity defects and insulation.
Statutory inspection and remedial works in highly operational environments is one of the biggest challenges faced by our engineers. All phs Compliance engineers underwent intensive and rail sector-specific H&S training to ensure they were fully equipped to deal with any risks that may arise. Defects were located across the entirety
of the stations, ranging from cracked sockets to external lighting columns.
Eight teams involving two engineers per team were mobilised along with rapid scheduling of in- and out-of-hours’ workflow in order to complete the project within the ten-week constraint. phs Compliance ensured that all engineers were fully trained and prepared in terms of health and safety issues specific to highly operational train stations.
Most important were weekly reporting and contract performance meetings which ensured effective communication and coordination, on-time works delivery and 100% achievement of SLA requirements.
phs Compliance's Operations Manager and Supervisor both worked tirelessly supporting engineers and the client throughout the program, ensuring this project was delivered on time and to budget. They also ensured suppliers were fully engaged with and sensitive to prompt delivery timescales, enabling optimum productivity on-site.